H.Parsons holds a significant place in the Illawarra community and as an Australian, family owned business, we have succeeded as an industry leader since 1893. We embrace technology and innovation, we’re progressive, and customer centric.
We recognise that successful staff come from diverse backgrounds and bring a mix of skills and life experience to their roles. We welcome interest from quick and lateral thinkers, problem solvers, and people who truly give empathy to others.
A positive approach, attention to detail, and a passion for exceptional customer service will see you shine in at H.Parsons.
Fulltime Funeral Director
Successful Funeral Directors come from diverse backgrounds. They are quick and lateral thinkers, empathetic, problem solvers and truly love giving of themselves to serve families in need.
Your positive approach, attention to detail and passion for exceptional customer service will see you shine in this role. A university degree in almost any discipline will be highly regarded, however having a mix of over three years in customer service or event management experience and an ability to juggle multiple tasks and think on your feet is essential.
As a Funeral Director you will support local funeral operations by meeting with families to plan and arrange funerals. You will be required to set up for funeral services at a variety of venues; drive the hearse, mourning cars, or other vehicles; use audio visual equipment; and support families at the funeral, throughout the arrangement process, and on the day of the funeral.
You will also be transferring deceased persons from their family home, nursing home, or hospital into our care. The role includes cleaning and preparing our fleet of vehicles, cleaning our venues before a service, and other ad hoc duties as required.
Casual Funeral Assistant
About You: You are a mature professional with immaculate personal presentation and excellent communication skills.
Passionate about customer service, you're always willing to go the extra mile in the service of others.
This role is ideally suited to a candidate typically seeking 3-4 shifts per week.
A typical shift for Funeral Assistant is 8am to 5pm weekdays with additional shifts available from time to time overnight and weekends to assist with respectfully transferring a deceased person into our care.
You must be physically fit with the ability to comfortably lift up to 50kg from floor to waist height. The work can be physical, from conducting transfers, to assisting with coffin bearing, to light cleaning,gardening and maintanence duties. Proficiency in computer and admin skills preferred.
About The Role: As a casual Funeral Assistant, you will help out our funeral directors on funeral services by greeting guests, operating AV equipment, setting up and cleaning our venues, washing vehicles, and performing transfers with the utmost of respect.
H.Parsons are seeking a dynamic, resourceful and vibrant individual to join our growing business.
Whilst we do not require individuals with funeral industry experience, we do require the successful candidate to have more than 3 years experience and demonstrated success working in similar fast paced environments (e.g. travel agencies, call centres etc).
You are resourceful and flexible with highly developed phone, interpersonal and keyboard skills. You are well spoken and well groomed.
You have exceptional organisational skills and thrive on meeting deadlines whilst maintaining composure amongst competing priorities. You are an authentic personality with genuine warmth and are outgoing, open and honest.
You are able to flex your style to make your audience more comfortable. Finally, you are a quick and self-motivated learner who understands the importance of research in finding solutions.
What It Means To Work At H.Parsons
Administration and Customer Service Consultant
Working at H Parsons is a privilege I get to share with the families and friends of those that we care for. It is a place where I am able to assist our lovely clientele through the initial grieving stages of losing their loved ones.
This is a special privilege that I acknowledge not everyone gets to partake in when celebrating the life of a loved one.
I am the shoulder to cry on, the listening ear, and the support when people are at their most vulnerable.
I find it a privilege to help a family when they are at their most vulnerable. The loss of a loved one is both distressing and confusing.
To make the process of organising a funeral easier when emotions are at their most heightened is my priority.
To help a family say goodbye whilst celebrating the life of their loved one is personally very satisfying.
I look on my position as a Funeral Director as a gift.