COVID information

H.Parsons is committed to ensuring our families and guests remain safe while in our care.  We are doing this through our staff vaccination program, and 100% of our staff are fully vaccinated.  We are also adhering to the NSW Health guidelines. We thank everyone in advance for their support in following these guidelines.


Limits on attendance:

As of the 11th of October, NSW Health guidelines allow 1 person per 4 square meters, and a cap of 100 people. This does not include clergy, celebrants, or funeral staff. Attendees must be fully vaccinated and must show proof. When 1 or more attendees are not vaccinated (or unable to provide proof), the funeral service will be capped at 10 attendees.  For more information contact our staff or go to the NSW Health website.

The 1 person per 4 square meters means that different locations will have different caps. At H.Parsons venues, the following limits on attendance are in place:

Bulli – 60 people inside and 40 people outside

Wollongong – 60 people inside and 40 people outside

Dapto – 80 people inside and 20 people outside

Warilla – 40 people inside and 60 people outside

Attending the Funeral:

H.Parsons is committed to ensuring the safety of all attendees at the funeral service is a priority. As mandated by NSW Health, all attendees at the venue  will be requested by one of our friendly team members to check in using the Service NSW QR Code or sign in using our electronic system.  Attendees under 18 are not required to sign in.

Face masks must be worn at all times when entering a H.Parsons venue or any other funeral venue. If an attendee is not able to wear a facemask, please ensure they have medical certificate or statutory declaration.   More information about wearing face masks can be found on the NSW Health website.


We have dedicated cleaning teams who are ensuring our chapels and facilities at Wollongong, Bulli, Dapto and Warilla are cleaned and disinfected before and after each service. Hand sanitiser will be available, however if you are unable to locate any, please speak to a staff member.

Third party locations will be following their own cleaning policies.

Remote access to the funeral service:

We offer free webcasting services for guests to view funeral services.  With the approval of the family (applicant), these can be accessed anywhere in the world from all devices.

For information on the status of a webcast, please contact the relevant family, or call us at 4228 9622.


H.Parsons is able to continue to offer catering services.

We thank everyone in advance for observing these requirements. As these are legal requirements, guests who do not comply with NSW regulations in relation to check in and wearing of face masks may be refused entry to the venue. Services may be delayed or halted if family or guests do not comply.


Please contact our staff if you have any queries. Working together will ensure our families, guests, and our staff are kept safe during this time.

Please contact us if you have any questions (02) 4228 9622